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How Was Your Move With Us?
We are constantly striving for total customer satisfaction.
As someone who has recently moved with us, you're in a wonderful position to tell us how we're doing. Please take a few minutes to answer the following questions. Your comments as well as your satisfaction are very important to us. Thank you for your time.
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Customer Information
*Customer Name:
*Customer Email:
Phone (Contact Number):
Did the Crew(s) Arrive on Time
YES
NO
Sales Representative
Regarding the
SALES REPRESENTATIVE
who completed the pre-move survey / estimate Please rate the following:
Attitude.
Excellent
Good
Fair
Poor
N/A
Professionalism.
Excellent
Good
Fair
Poor
N/A
Knowledge.
Excellent
Good
Fair
Poor
N/A
Packing
Regarding the
PACKING CREW
, please rate the following:
Attitude.
Excellent
Good
Fair
Poor
N/A
Professionalism.
Excellent
Good
Fair
Poor
N/A
Appearence.
Excellent
Good
Fair
Poor
N/A
Dependability.
Excellent
Good
Fair
Poor
N/A
Care in Packing Belongings.
Excellent
Good
Fair
Poor
N/A
Loading
Regarding the
LOADING CREW
, please rate the following:
Attitude.
Excellent
Good
Fair
Poor
N/A
Professionalism.
Excellent
Good
Fair
Poor
N/A
Appearence.
Excellent
Good
Fair
Poor
N/A
Dependability.
Excellent
Good
Fair
Poor
N/A
Care in moving furniture and loading the van..
Excellent
Good
Fair
Poor
N/A
Cleanliness of Vehicle.
Excellent
Good
Fair
Poor
N/A
Quality of their helpers.
Excellent
Good
Fair
Poor
N/A
Delivery / Unpacking
Regarding the
DELIVERY/UNPACKING CREW
, please rate the following:
Attitude.
Excellent
Good
Fair
Poor
N/A
Professionalism.
Excellent
Good
Fair
Poor
N/A
Appearence.
Excellent
Good
Fair
Poor
N/A
Dependability.
Excellent
Good
Fair
Poor
N/A
Care in moving furniture
Excellent
Good
Fair
Poor
N/A
Cleanliness of Vehicle.
Excellent
Good
Fair
Poor
N/A
Care Taken in Unpacking your belongings.
Excellent
Good
Fair
Poor
N/A
Care taken in assembling your furniture
Excellent
Good
Fair
Poor
N/A
Quality Assurance
Regarding the
QUALITY ASSURANCE
representative, please rate the following:
Assistance.
Excellent
Good
Fair
Poor
N/A
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