When you move, there are two levels of coverage available through your mover: Full Replacement Value Protection, and then there is the option to Waive Full Valuation Protection in which you still have some protection but not much. Let us explain:
I’d like to think of the valuation you get when you sign the Waiver of Full Value Protection (released value protection) as a 1 star hotel. It’s there, we have it, it’s your benefit, but is it really the best option? Sure, you don’t have to pay extra, but is it worth having bed bugs or back pain of a bad mattress? If it were me, I would rather spend a little more for full value protection as if it was a five star hotel because you ENSURE you won’t get bed bugs and get all the benefits that come along with it. In realty, you get that you pay for.
Full (Replacement) Value Protection: is the highest level protection available in the industry. With Full Value Protection, if any article is lost, destroyed or damaged while in our custody, we will either 1) repair the article to the extent necessary to restore it to its pre-move condition, or pay you for the cost of such repairs; or 2) replace the article with an article of like, kind and quality, or pay you for the cost of such a replacement. If the item is part of a set or pair, and we can’t replace the item to match, we will replace the entire set or pair.
Waiver of Full Valuation Protection: is the base level of coverage without your upgrade to the Full Valuation Protection. While it is included in your quote at no additional cost, if you select this coverage the maximum reimbursement is limited to sixty cents per pound per article. If an item is damaged or destroyed entirely, the regulations that govern our industry prevent us from reimbursing any sum in excess of sixty cents per pound. To me, only having basic coverage is risky. For instance, if the most expensive thing in your household happens to weigh only two pounds and arrives broken, the maximum we are allowed to compensate is $1.20!!! Is it really worth not paying a bit extra so YOU ensure your valuables are covered, just in case?
At the end of the (moving) day, if your items are damaged, it is your right to be compensated for those damages. All moving companies are required to assume liability for the value of all the household goods they transport. However, your selection of valuation could very well be the difference between being compensated $6 for a broken lamp or having it repaired, but ultimately it is up to you.
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