Message from the Claims Desk 7.12.17

stewartms • July 12, 2017
Table of Contents +

Good Morning Stewart Family,

There are 15 weeks between Memorial Day and Labor Day, and this week marks the 7th week aka the halfway point of the summer season. That means only a month and a half left to make that summer money. It is this next month and a half that shows the dispatchers and GMs who’s got what it takes to make it into the fall months and who is going to be spending Halloween broke and sitting on the couch. So as we all prepare for the homestretch, let’s remember that cutting corners doesn’t usually save us.

This week I would like to talk about box slides. For those of you who are unfamiliar with this term, a box slide is a ramp made out of cardboard so the boxes can be slid down the stairs (in theory).

The reality is that you start sliding the boxes and one of the heavier boxes catches a stair and starts to tumble. Not only does this cause an expensive damage claim to the walls and possibly the stairs, but now the customer is upset because it looks like the movers are just throwing their boxes around. Then I get the claim where the first thing customer complains about is that the movers were sliding boxes down the stairs.

I can assure you that the time it takes to set-up, troubleshoot, take-down, and handle a customer’s complaints does not outweigh carrying the boxes down the stairs.

Cheers;

Robert Wright

You might also like

Moving to New State Alone in 2026: Must-know Tips

How Much Do Richmond Movers Cost in 2026?

April 29, 2026
Richmond movers cost anywhere from $300 for a small local move to $2,000 or more for a full household — and significantly more for long-distance relocations. Whether you're moving across town or across the country, what you pay depends on your home size, the distance, and the services you need. This guide breaks down average pricing for local and long-distance moves, popular routes out of Richmond , and the key factors that shape your final bill. Average Cost for Local Movers in Richmond, VA For a local move within the Richmond area, movers typically charge by the hour. Rates generally range from $140 to $384 per hour, depending on crew size, truck capacity, and the time of year. Most local moves take between three and six hours, which puts the average Richmond movers cost per hour for a standard two-person team at $150–$200, with total costs falling somewhere between $300 and $2,000+ for most households.
Two people loading cardboard boxes beside a white wall in a sunny yard

Short-Distance Moving Tips: The Complete Guide for a Stress-free Move

April 28, 2026
Short-distance moving tips on decluttering possessions, planning a timeline, measuring new spaces, and packing day-of moving essentials.
A moving truck filled with furniture and boxes is parked in front of a house.

Average Cost of Cross-Country Movers (Updated 2026)

April 9, 2026
What do cross-country movers cost? The average cross-country moving costs range from $2,000 to $10,000+, depending on many factors.