Message from the Claims Desk 4.19.16

stewartms • April 19, 2016
Table of Contents +

Claims Good Morning Stewart Family:

I do hope everyone is having a good week so far. I encourage everyone to take part in the observance of Earth Day this Friday 4/22/2016. This environmental awareness day was created after the 1969 massive oil spills in Santa Barbara, California and has become globally recognized since its inception in 1970. Currently, over 141 countries participate in this event each year. So in the true spirit of this day, please be aware of the customer’s environment outside of their residence.

This week I would like to talk about external damage to our customer’s property. As of late, I have been seeing a lot of damage of this nature from ruts left in the yard to oil spills left on the driveway. Now ruts in a yard may not seem like a big issue, and to most of us it probably wouldn’t be, but that’s not the world we live in today. A repair to a single rut can cost anywhere from $50 to several hundred and that entirely depends on the depth and location. In most of these cases the customer wants a landscaper, which typically carries a $125 – $175 service call fee, to come out and repair the damage. So if a customer wants you to drive on the grass, or doing so is unavoidable in a certain situation, get them to sign a document stating that they allow us to do so and release us of liability.

Oil spills are another expensive repair where we have to pay for a pressure washing company to come out and clean the driveway to which is not always successful. So please try not to park on a customer’s driveway and during your pre-trip inspection ensure that your truck is not leaking any type of fluids.

So stay off the grass, properly check for leaks, and if necessary fill out the paperwork to protect yourself.

Cheers,

Robert Wright – Claims Manager

You might also like

Moving to New State Alone in 2026: Must-know Tips

How Much Do Richmond Movers Cost in 2026?

April 29, 2026
Richmond movers cost anywhere from $300 for a small local move to $2,000 or more for a full household — and significantly more for long-distance relocations. Whether you're moving across town or across the country, what you pay depends on your home size, the distance, and the services you need. This guide breaks down average pricing for local and long-distance moves, popular routes out of Richmond , and the key factors that shape your final bill. Average Cost for Local Movers in Richmond, VA For a local move within the Richmond area, movers typically charge by the hour. Rates generally range from $140 to $384 per hour, depending on crew size, truck capacity, and the time of year. Most local moves take between three and six hours, which puts the average Richmond movers cost per hour for a standard two-person team at $150–$200, with total costs falling somewhere between $300 and $2,000+ for most households.
Two people loading cardboard boxes beside a white wall in a sunny yard

Short-Distance Moving Tips: The Complete Guide for a Stress-free Move

April 28, 2026
Short-distance moving tips on decluttering possessions, planning a timeline, measuring new spaces, and packing day-of moving essentials.
A moving truck filled with furniture and boxes is parked in front of a house.

Average Cost of Cross-Country Movers (Updated 2026)

April 9, 2026
What do cross-country movers cost? The average cross-country moving costs range from $2,000 to $10,000+, depending on many factors.